Privacy policy

Last Updated: 27 Auguest 2023

Welcome to Darsha Food Delivery App ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application and related services (collectively, the "App"). By using the App, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect certain personal information, such as your name, contact information, delivery address, and payment details when you create an account or place an order through the App.

  2. Location Information: We may collect your device's location information to facilitate accurate delivery and to provide you with location-based services.

  3. Usage Information: We may gather information about your interactions with the App, including the pages you visit, the actions you take, and the features you use. This helps us improve our services and enhance your experience.

  4. Device Information: We may collect information about the device you use to access the App, including its type, operating system, and unique identifiers.

  5. Cookies and Tracking Technologies: We may use cookies and similar technologies to track your activities on the App, remember your preferences, and enhance your user experience.

How We Use Your Information

  1. Provide and Improve Services: We use your personal information to process orders, deliver food, and provide customer support. We also use the information to improve the App's functionality and user experience.

  2. Personalization: We may use your information to tailor your experience, provide recommendations, and show you relevant offers based on your preferences and past activities.

  3. Communication: We may use your contact information to send you order updates, promotions, and important announcements about our services.

  4. Analytics: We analyze usage patterns and trends to better understand user behavior, preferences, and areas for improvement.

  5. Legal and Security Purposes: We may use your information to comply with legal obligations, resolve disputes, and protect against fraudulent or unauthorized activities.

Sharing Your Information

We may share your personal information with the following parties:

  1. Restaurants and Delivery Partners: We share your order details, delivery address, and contact information with restaurants and delivery partners to fulfill your orders.

  2. Service Providers: We may share your information with third-party service providers who assist us in delivering services, such as payment processing and customer support.

  3. Legal Requirements: We may disclose your information to comply with legal obligations, respond to government requests, and protect our rights, privacy, safety, or property.

  4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Your Choices

  1. Account Settings: You can update your account information and preferences at any time through the App's settings.

  2. Communication Preferences: You can choose to opt out of receiving promotional emails or notifications by adjusting your communication preferences.

  3. Location Information: You can control the App's access to your device's location through your device settings.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the beginning of this policy will indicate when the latest changes were made. We encourage you to review the policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [contact information].

By using the Darsha Food Delivery App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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Please note that this is a general template and should be reviewed and customized by legal professionals to ensure compliance with applicable laws and regulations.